Refund policy

Customer satisfaction is our priority.

Eligible for Return or Exchange

You may request a return or exchange if:

• You receive a damaged product.
• You receive the wrong item.
• The product has a manufacturing defect.

In these cases, you may choose either:

• A replacement (exchange), or
• A full refund.

Not Eligible

Returns or exchanges will not be accepted if:

• You simply change your mind after purchase.
• You order the wrong size yourself.
• The item has been used, washed, altered, or damaged after delivery.
• The product was made as a custom-size order.

To request a return or exchange, please contact us on WhatsApp within 48 hours of receiving your order and share clear photos of the issue.

Once your request is approved, our team will guide you through the process.